Support

Support

Already bought from SAW? Here’s how to get help.

Technical support

South Africa and the rest of Africa

  • Monday to Friday, 08:00–17:00

SAW Namibia

  • Monday to Friday, 08:00–17:00

Making a warranty claim

Call or email our support team in Midrand or Windhoek (details above), and we’ll take you through the next steps.

What to have ready

Your invoice number, the product’s serial number, and a description of the fault.

Ask SAW

Answers from our website. A specialist is here when you’d like a person.

Ask about our rooms, brands, resellers, projects or support. Please don’t type personal details here: use “Talk to a specialist” for that.