Services
Everything it takes to get a system into a room and keep it working, from the first drawing to support years later.
Design & consulting
System design and specification, from the first brief to the tender documents.
We start with the room and the people who use it: what they need to hear and see, who will run it, and what the budget allows. Then we design the system, specify it and, where there’s a tender, write the technical documents.
For museums and heritage sites, we map our work to the architect’s stages and protect the creative team’s design intent.
Where we do this
Supply & distribution
Premium brands, in stock locally, from people who know them.
We distribute audio, video, lighting and staging brands.
Integrators, rental companies and resellers buy from us through a trade account. They check stock and order through Plus Portal, any time.
Where we do this
Integration
Installation and commissioning by our own projects team.
Our team installs, programmes and commissions the system, then hands it over properly: documentation, training for the people who’ll run it, and a dedicated SAW contact for what comes next.
Museum systems are IT-centric, with remote access and SLA monitoring built in, so issues can be seen in real-time and fixed in a timely fashion.
Where we do this
Training
Training for the people who run the system: operators, volunteers and technicians.
We run three kinds of training: product training on the brands we distribute, often with the manufacturer’s own trainers; masterclasses on the skills behind a good system, from tuning to mixing; and handover training for the people who’ll run a system we’ve installed.
Public sessions run through the year at our Midrand head office, in Windhoek and online, and we arrange custom sessions on site or on request for your team.
Upcoming sessions are listed on our events page, where you can subscribe to the calendar. For training tailored to your team, get in touch.
Where we do this
Support
Warranty, repairs and technical help, from our teams in Midrand and Windhoek.
When something fails before a service or a show, you call a technician who knows your system, not a call centre overseas. Our support team works Monday to Friday, 08:00–17:00.
Warranty claims, returns and repairs are explained on our support page.
Manufacturing
The Plus Family – Stage Plus, manufactured in South Africa, and Plus Audio, Pixel Plus and Plus Lighting, designed by SAW.
We make Stage Plus cases, truss, staging and power distribution in South Africa, and design the products of our other Plus brands (Plus Audio, Plus Lighting and Pixel Plus), which manufacturing partners build. We also develop StreamWorks. We specify our own brands where they fit the room and the budget, the same way we’d specify any brand we carry.
Where we do this
Talk to a specialist
A specialist reads every enquiry and replies within 2 business days.